Timothy Young
October 18, 2024

Do you want to allow patients to make appointments online and reduce in-office phone calls? Read the pros and cons of 9 different solutions + tips on what to look out for.

Great comparison of classic and online tools for ordering patients

Are you considering implementing a new system in your practice that will simplify patient appointments and reduce the number of phone calls? We've listed the benefits and pitfalls of 9 different solutions.

What are your options:

  1. Nurse
  2. receptionist / telephone operator
  3. Email
  4. SMS, WhatsApp, Messenger
  5. simple booking system
  6. IVR - voice machine, voice self-service (press one to make an appointment...)
  7. voice recorder on the phone
  8. voicebot (virtual/telephone/voice assistant)
  9. Emmy reservation system

Wondering how which solution performed? For a detailed comparison, including tips on what to look for when choosing an ordering system, see.

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MUDr. Ondrej Sobotka

Founder and Head Physician of Emmay

Tim Young

Founder and CEO